Questions

• What is FDHaccess?
• Is FDHaccess insurance?
• Am I eligible for FDHaccess network discounts?
• How do I find a participating dentist in my community?
• Is my dentist part of the FDHaccess network?
• If my dentist isn't in the network can he or she participate in FDHaccess?
• Are FDHaccess participating dentists credentialed?
• How much can FDHaccess save eligible members on their dental procedures?
• On what procedures can the FDHaccess help me save money?
• Are there any dental services not eligible for FDHaccess reduced fees?
• How do I get my dental treatment discounts?
• What if I think I was overcharged?
• What if my dentist is listed in the network but the office says they don't participate?
• Can FDHaccess work with other dental benefits?
• What if I have a complaint?

Answers

What is FDHaccess?

FDHaccess is a credentialed network of dentists who offer eligible members pre-negotiated reduced fees for every dental procedure. It is not insurance. FDHaccess is administered by First Dental Health, the recipient of the first and only discount dental plan license from the California Department of Managed Care. Eligible members can save between 25 and 60 percent on more than 350 dental procedures from more than 16,000 participating general dentist and specialists locations in California.