Get Answers to Frequently Asked Questions
Find the answers to the most commonly asked questions. If you cannot find the answer to your questions or would like more clarification contact one of FDHaccess plan specialists at 800.334.7244 or contact us online.
Questions
- What is FDHaccess?
- Is FDHaccess insurance?
- Am I eligible for FDHaccess network discounts?
- How do I find a participating dentist in my community?
- Is my dentist part of the FDHaccess network?
- If my dentist isn't in the network can he or she participate in FDHaccess?
- Are FDHaccess participating dentists credentialed?
- How much can FDHaccess save eligible members on their dental procedures?
- On what procedures can the FDHaccess help me save money?
- Are there any dental services not eligible for FDHaccess reduced fees?
- How do I get my dental treatment discounts?
- What if I think I was overcharged?
- What if my dentist is listed in the network but the office says they don't participate?
- Can FDHaccess work with other dental benefits?
- What if I have a complaint?
Answers
What if my dentist is listed in the network but the office says they don't participate?
Be sure to confirm that you told the office that you're using the FDHaccess network and not the name of your sponsoring medical or dental plan. Or you can call First Dental Health customer service for assistance at 800.334.7244.