Get Answers to Frequently Asked Questions
Find the answers to the most commonly asked questions. If you cannot find the answer to your questions or would like more clarification contact one of FDHaccess Customer Service Representative at 800.334.7244 or contact us online.
Questions
- What is FDHaccess?
- Is FDHaccess insurance?
- Am I eligible for FDHaccess network discounts?
- Does my dentist participate in the FDH Access networks?
- If my dentist isn't in the network can he or she participate in FDHaccess?
- Are FDHaccess participating dentists credentialed?
- How much can FDHaccess save eligible members on their dental procedures?
- On what procedures can the FDHaccess help me save money?
- Can I save on dental service that I have already started?
- How do I get my dental treatment discounts?
- What if I think I was overcharged?
- What if my dentist is listed in the network but the office says they don't participate?
- Can FDHaccess networks work with other dental benefits?
Answers
Can FDHaccess networkswork with other dental benefits?
If you have dental insurance FDHaccess networks can help you save money on dental procedures that are excluded or limited by your plan. This applies to services such as orthodontics (children and adults), dental implants, teeth whitening, and any dental services you receive after you have exhausted your annual benefit maximum. Remember, you must go to a participating FDHaccess, Diversified or Principal Dental Access NetworkSM general dentist or specialist to receive the pre-negotiated reduced fees. If you have access to any of these services as covered benefits under another plan or policy you should exhaust those benefits before using the FDHaccess network discounts.