Get Answers to Frequently Asked Questions
Find the answers to the most commonly asked questions. If you cannot find the answer to your questions or would like more clarification contact one of FDHaccess Customer Service Representative at 800.334.7244 or contact us online.
Questions
- What is FDHaccess?
- Is FDHaccess insurance?
- Am I eligible for FDHaccess network discounts?
- Does my dentist participate in the FDH Access networks?
- If my dentist isn't in the network can he or she participate in FDHaccess?
- Are FDHaccess participating dentists credentialed?
- How much can FDHaccess save eligible members on their dental procedures?
- On what procedures can the FDHaccess help me save money?
- Can I save on dental service that I have already started?
- How do I get my dental treatment discounts?
- What if I think I was overcharged?
- What if my dentist is listed in the network but the office says they don't participate?
- Can FDHaccess networks work with other dental benefits?
Answers
Is FDHaccess insurance?
No. FDHaccess offers eligible members pre-negotiated reduced fees for dental procedures from participating general dentists and specialists.
- There are no insurance payments or reimbursement services.
- There are no limits on the amount you can save or the number of office visits.
- Other than work in progress, members can go to FDHaccess providers to save money on all dental procedures.
- Prior dental history or past treatment does not limit eligible member discounts.
- Eligible members are responsible for paying the reduced fees directly to the dentist at the time of service.

