Get Answers to Frequently Asked Questions
Find the answers to the most commonly asked questions. If you cannot find the answer to your questions or would like more clarification contact one of FDHaccess Customer Service Representative at 800.334.7244 or contact us online.
Questions
- What is FDHaccess?
- Is FDHaccess insurance?
- Am I eligible for FDHaccess network discounts?
- Does my dentist participate in the FDH Access networks?
- If my dentist isn't in the network can he or she participate in FDHaccess?
- Are FDHaccess participating dentists credentialed?
- How much can FDHaccess save eligible members on their dental procedures?
- On what procedures can the FDHaccess help me save money?
- Can I save on dental service that I have already started?
- How do I get my dental treatment discounts?
- What if I think I was overcharged?
- What if my dentist is listed in the network but the office says they don't participate?
- Can FDHaccess networks work with other dental benefits?
Answers
Am I eligible for FDHaccess network discounts?
To determine if you can save money with the FDHaccess networks look at your medical or dental ID card. If it has the FDHaccess, Diversified Dental Services or the Principal Dental Access NetworkSM logo on it - you are eligible for the FDHaccess network discounts for as long as you are eligible for your sponsoring plan. Your sponsoring plan (medical, dental or association) will provide your eligibility information to the participating dentist.

